Terms of service

Last Updated: 2026/01/01

Welcome to Chromi Luxe. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Information

This website is operated by Chromi Luxe. Throughout the site, the terms "we," "us," and "our" refer to Chromi Luxe. By visiting our site and/or purchasing something from us, you engage in our service and agree to these Terms.

If you do not agree to these Terms, please do not use our website.

2. Eligibility

By using this website, you represent that you are at least the age of majority in your jurisdiction or have the consent of a parent or legal guardian.

3. Products and Services

We strive to display our products, descriptions, and pricing accurately. However, we do not guarantee that product descriptions, images, pricing, or other content will always be accurate, complete, current, or error-free.

We reserve the right to:

  • Modify or discontinue products at any time.
  • Limit quantities available for purchase.
  • Refuse or cancel orders at our discretion.

4. Pricing and Payment

All prices displayed on our website are listed in ZAR unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payment must be received in full before an order is processed and shipped.

5. Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or reject any order for any reason, including but not limited to:

  • Product availability issues
  • Pricing errors
  • Suspected fraud or unauthorized transactions
  • Violations of these Terms

If an order is cancelled after payment has been received, we will issue a refund where required.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather events
  • Incorrect shipping information provided by customers
  • Events beyond our reasonable control

Risk of loss and ownership transfer to the customer upon delivery to the shipping carrier, where permitted by applicable law.

7. No Refund Policy

All sales are final. We do not provide refunds, returns, or exchanges except where required by applicable law.

If you receive a damaged, defective, or incorrect item, please contact us within [7] days of delivery at chromiluxeservices@gmaill.com

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is owned by or licensed to Chromi Luxe and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Violate any applicable laws or regulations.
  • Interfere with website security or functionality.
  • Submit false or misleading information.
  • Engage in fraudulent activity.
  • Upload malicious software, viruses, or harmful code.

10. Limitation of Liability

To the fullest extent permitted by law, [Store Name], its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer of Warranties

The website and all products are provided on an "as is" and "as available" basis, except where warranties are required by law.

We do not guarantee uninterrupted access to the website or that the website will be free from errors, viruses, or other harmful components.

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Indemnification

You agree to indemnify and hold harmless Chromi Luxe, its affiliates, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting to the website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of South Africa, without regard to conflict of law principles.

16. Contact Information

For questions regarding these Terms, please contact:

Chromi Luxe
Email: chromiluxeservices@gmail.com
Website: chromiluxe.co.za
Business Address: **Online Business**